Need to return an item? No Problem, e-mail Customer Care at firstname.lastname@example.org in order to receive authorize for the return transaction.
Returns must be made within 15 days of purchase. Items must be in original packaging and unused with any accessories included.
Package must be mailed back to the Shipping Dept. and a refund will be issued at that time.
Actual shipping charges (even on free shipping items) will not be refunded on any return unless the product is either defective or arrived damaged. If there is a problem with your Order, we will be glad to assist you in any way that we can!
In the unlikely event that an item is broken in transit during the return process, you will be responsible for filing a claim with the shipping company to be reimbursed for the item. This is not a difficult process, however delivery companies require the claim to be filed by the shipper, which on a return shipment would be you.